At Equestrian Supplies Store, we understand that when you need premium tack and equipment, timely delivery matters as much as the quality of our products. Whether you’re preparing for competition season or maintaining your horse’s daily training gear, we’ve designed our shipping options to meet the needs of riders worldwide.

Our Shipping Commitment

As fellow equestrians, we know the frustration of delayed deliveries when you’re waiting on essential equipment. That’s why we:

  • Process all orders within 1-2 business days (excluding weekends and holidays)
  • Partner with trusted global carriers (DHL, FedEx, and EMS)
  • Provide transparent tracking for every shipment
  • Offer both expedited and economical shipping options

Important Note:

We currently ship globally except to some Asian countries and remote regions. Please check our shipping policy page for specific country restrictions before ordering.

Shipping Options

Standard Shipping

Carrier: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 flat rate

Ideal for riders who need their English saddles, horse boots, or training equipment within a predictable timeframe. Includes full tracking and insurance coverage.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: Free on orders over $50

Perfect for non-urgent orders of girths, bridles, or tack accessories where you can enjoy significant savings. Tracking available but may have limited updates.

What Our Riders Say

“Ordered Mattes saddle pads on Tuesday, chose standard shipping, and they arrived in Germany by the next week – just in time for our dressage competition. The tracking updates were precise!”
– Sarah K., Competitive Dressage Rider
“The free shipping option to Australia took 3 weeks for my hoof boots order, but the savings were worth the wait. Everything arrived in perfect condition.”
– Michael T., Endurance Rider

After Your Delivery

We stand behind every product we ship. If your English bit doesn’t fit quite right or your bell boots aren’t what you expected:

  • You have 15 days from delivery to initiate a return
  • Simply email our rider-support team at [email protected]
  • Most returns are processed within 3 business days of receipt

Questions About Your Order?

Our customer service team consists entirely of experienced riders who understand your needs. Contact us at [email protected] or call +1 (405) 555-0192 during Oklahoma business hours (9am-5pm CST).

From our stable to yours – thank you for trusting Equestrian Supplies Store with your equestrian needs. Ride on!